

An order is only eligible for cancellation before it is dispatched. Order Cancellation You can request an order cancellation by contacting us via email / call. Orders may only be edited (cancelled/exchange) before it is collected / dispatched. Kindly ensure that the item description matches your purchases in the confirmation email. Refunds / Exchanges / Returns We do not accept any refunds, exchanges or returns. Please see our shipping information page for further details. Compensation is capped at $100 for any lost or damaged parcel where the liability is due to our delivery partners. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or other occurrences beyond our control for which we will not be responsible. You will not have ownership of the product(s) until they have been dispatched / notified for pickup.ĭelivery We use trusted third party logistics providers to deliver our goods.

(Paynow/Ibank users will be contacted for their details. International shipping address Any refunds will be made to the same payment method used. Error on pricing / description of the product(s) ordered. Unauthorized / Fraudulent/ Non – payment.

Product(s) are out of stock, unavailable or damaged. We may reject your order due to various reasons but not exhaustive to: 1. It does not mean that the order is accepted / approved. This email only serves as an acknowledgement to the order. Orders Upon a order completion, you will receive an email confirmation along with the order ID. By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. PM Cycles is a Singapore registered business located in 19 Loyang Way #03-01. Thank you for supporting us at PM Cycles. Customers will be notified accordingly.įor delivery locations outside of Singapore, please contact us. Alternatively, you may choose to self collect. Parcels exceeding 160 cm (L+B+H) or 15 kg will incurr additional charges.Compensation is capped at $100 for any lost or damaged parcel where the liability is due to our delivery partners.(Vehicle breakdown, festive season resulting in backlog, etc.)

